Privacy policy

Privacy Policy

Last Updated: June 8, 2026

This Privacy Policy describes how Aglplus (the "Site", "we", "us", or "our"), operated under the registered legal entity 123 COFFEE HOUSE PTY LTD (ABN: 27 640 161 959 | ACN: 640 161 959), collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from www.aglplus.shop (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection and use of your information in accordance with this policy. If you do not agree to this Privacy Policy, please do not access or use any of our Services.

1. Absolute Transparency: Personal Information We Collect

To process your orders seamlessly and provide a secure shopping experience, we collect various types of personal data depending on your interaction with our Site. This information is gathered directly from you, automatically through your device, and from verified third-party partners.

A. Information Collected Directly from You

  • Basic Contact Identifiers: Your legal first and last name, billing address, shipping address, official support email address (support@aglplus.shop), and contact phone number.
  • Transactional and Billing Information: Purchase history, items added to your cart, and financial transaction metadata. Note: Your raw credit card strings or full banking passwords are entirely handled by Level 1 PCI-DSS certified checkout gateways (e.g., Shopify Payments, PayPal) and are never stored or seen by Aglplus administrators.
  • Customer Care Support Records: Any information you voluntarily choose to include in communications with our support team, such as product questions or return requests.

B. Information Automatically Collected (Cookies & Tracking Technologies)

When you navigate our Site, certain technical data regarding your device and browsing behaviors are automatically retrieved via tracking cookies, log files, and pixels:

  • Device Metadata: Your IP address, device type, web browser model, operating system version, and time zone settings.
  • Interaction Logs: Pages viewed, links clicked, time spent on individual products, bounce rates, and referring URLs.

C. Information Obtained from Third Parties

We may receive standardized data from commercial third-party service providers who assist us in fulfilling our business functions, such as e-commerce platform hosts (Shopify), data analytics partners (Google Analytics), and shipping carriers.

2. Purpose of Use: How We Process Your Personal Information

We do not sell your personal information for malicious advertising. We utilize the information collected for the following legitimate business purposes:

  • Fulfillment of Orders & Services: To accept, bill, package, track, and securely ship products to your United States address, as well as handle any returns or refunds.
  • Customer Engagement and Security: To detect, prevent, and mitigate fraud, unauthorized transactions, or malicious activities to guarantee secure checkout safety.
  • Business Optimization: To review store traffic patterns and performance, ensuring our website architecture remains accessible and responsive to consumers.
  • Direct Communications: To send critical transactional updates, shipping alerts, or automated policy changes.

3. Controlled Disclosure: Sharing Personal Information

We only share your Personal Information with trusted business entities who explicitly perform essential backend infrastructure operations under binding confidentiality agreements:

  • Shopify Inc.: Our primary infrastructure and e-commerce platform host.
  • Payment Processing Gateways: Authorized financial corporations (e.g., Visa, Mastercard, PayPal) to clear legitimate USD funds.
  • Logistics and Fulfillment Carriers: Trusted courier networks (e.g., USPS, FedEx, UPS) to handle and drop off physical parcels at your doorstep.
  • Legal Mandates & Regulatory Compliance: We may disclose information if required to do so by governing laws, search warrants, court subpoenas, or to defend our legal rights against fraudulent credit behaviors.

4. Targeted Advertising & Opt-Out Protocols

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can universally opt out of targeted advertising by utilizing the external platform management frameworks below:

5. Data Retention, Security, and Storage Safety

When you execute a product transaction through the Site, we will retain your order information in our secure administrative databases for our legal, accounting, and tax compliance records, unless you explicitly request us to delete this history.

While no online transmission method is impenetrable, we use standard corporate security practices (including 256-bit SSL network encryption layouts) to prevent unauthorized entry, data leakage, or loss.

6. Your Privacy Rights (CCPA / CPRA / GDPR Compliance)

Depending on your location (including various US states such as California, Virginia, Colorado, and international jurisdictions), you possess clear legal privacy privileges over your data:

  • The Right to Access/Know: The right to demand confirmation regarding whether we process your data and request a readable file of the specific details gathered.
  • The Right to Correction: The right to update or amend inaccurate or outdated data in your profile ledger.
  • The Right to Deletion ("Right to be Forgotten"): The right to demand that we wipe out all historical footprints of your data, subject to specific regulatory exceptions (e.g., taxation accounting records).
  • Non-Discrimination Guarantee: We will never deny services, alter item pricing, or limit user experiences if you choose to exercise your privacy rights.

To exercise any of these privileges, please send an explicit inquiry to our compliance unit at support@aglplus.shop.

7. Children's Privacy

Our website and products are intended exclusively for adult consumers. We do not knowingly harvest, store, or target any data from individuals under the age of 16. If a parent or guardian discovers that a child has shared personal information with us, please contact us immediately to have it removed.

8. Changes to Our Privacy Practices

We reserve the right to modify or adjust this Privacy Policy dynamically at any time to reflect operational modifications, logistics changes, or new regulatory legal rules. Any updates will be made visible instantly by revising the "Last Updated" timestamp at the top of this page.

9. Contact Us for Privacy Concerns

For more information about our privacy practices, or if you wish to file an official privacy inquiry, please reach out to our dedicated compliance officer using the official channels verified below:

  • Legal Business Operator: 123 COFFEE HOUSE PTY LTD
  • Registered Company Address: 123 Sharp St, Cooma, NSW, 2630, Australia
  • Official Support Email: support@aglplus.shop
  • Official Customer Support Phone Number: +61 485 990 483