Contact Us
Contact Aglplus Customer Support
Thank you for choosing Aglplus. We are dedicated to providing our United States customers with premier kitchenware, lifestyle essentials, and a completely transparent shopping experience. Whether you have questions regarding product specifications, need assistance tracking your zero-tariff free shipping delivery, or wish to initiate a 30-day free return, our specialized customer compliance team is here to assist you.
To ensure absolute regulatory compliance and legal transparency, our operations are fully sustained by our verified corporate parent entity detailed below. We guarantee a direct human response to all electronic inquiries within 24 to 48 hours during active business days.
Official Corporate Credentials & Touchpoints
| Department / Registry Field | Verified Store Information |
|---|---|
| Brand Name | Aglplus |
| Legal Corporate Entity | 123 COFFEE HOUSE PTY LTD |
| Australian Business Number | ABN: 27 640 161 959 |
| Australian Company Number | ACN: 640 161 959 |
| D-U-N-S® Registry Number | 746992565 |
| Registered Corporate Address | 123 Sharp St, Cooma, NSW, 2630, Australia |
| Official Operations Email | support@aglplus.shop |
| Direct Customer Hotline | +61 485 990 483 |
Hours of Communication Availability
Our centralized global consumer routing desk operates strictly within regulated standard professional timelines. Please map your communication expectations against our standard window:
- Monday through Friday: 9:00 AM – 5:00 PM (AEST - Australian Eastern Standard Time).
- Saturday and Sunday: Closed. (Inbound requests filed during the weekend cycle are logged into our automated CRM system and addressed first thing on Monday morning).
Crucial Check-Out & Tracking Note: When reaching out regarding an existing purchase, please make sure to include your exact 4-digit or 5-digit Order ID (e.g., #1001) and the transactional billing email used during checkout. This allows our Level 1 PCI-compliant systems to authenticate your account identity immediately without delay.